Privacy Policy

1. Who We Are

FlightRate (flightrate.pk) is a Pakistan-based flight search and booking assistance service. We help users compare flight fares and connect them with our booking agents via WhatsApp.

2. Information We Collect

• Search data: Origin, destination, travel dates, and passenger count entered in our search form.
• WhatsApp messages: When you contact us via WhatsApp, we receive your phone number and message content to assist with your booking.
• Usage data: Anonymous analytics data such as pages visited and browser type, collected via standard web analytics tools.

3. How We Use Your Information

• To search and display flight options relevant to your query
• To assist you with flight bookings via WhatsApp
• To improve our service and website experience
• We do not sell your personal data to third parties

4. Data Sharing

We share data only with:

• Flight data providers (SerpAPI, Duffel) — to fetch live flight information based on your search
• WhatsApp (Meta) — when you initiate contact via WhatsApp button
• Vercel — our hosting provider, which may log request metadata

5. Cookies

FlightRate uses minimal cookies necessary for the website to function. We do not use advertising or tracking cookies. You can disable cookies in your browser settings.

6. Data Retention

WhatsApp conversations are retained for up to 90 days for customer service purposes. Search data is not stored on our servers beyond the duration of your session.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. Contact us via WhatsApp at +92 324 076 3099.

8. Security

Our website uses HTTPS encryption. We take reasonable measures to protect your data, but no internet transmission is 100% secure.

9. Contact

For privacy-related questions, contact us on WhatsApp: +92 324 076 3099 or email: info@flightrate.pk